Information Services

Our Mission

The mission of the Anoka County Information Services is to provide quality information and services, solutions, technology and support in partnership with Anoka County Divisions and Departments, other local jurisdictions and the public.

Our Major Business Functions are to:

• Oversee the installation and maintenance of the County's Information Technology
• Support new software applications
• Support existing software applications
• Provide Technology consultation services
• Implement and maintain approved standards
• Provide training to customers and technical support staff to effectively employ Technology
• Provide secure access and continuity of access to County Information and data
• Provide records and information management services

The Information Services Department supports the business operations of Anoka County through the provision of countywide information systems and services. The Director of Information Services is the lead manager of the department and is appointed by the County Board of Commissioners and reports to the County Administrator. The Information Services Department consists of the following functions:

• Application Services: Analyzes, designs, develops, implements and maintains application software to meet County business needs.
• Technical Services: Schedules, executes and monitors programs and provides data backup, printing and operating system support services for the County’s enterprise class computer systems.
• PC Technical Services: Provides consultation, configuration, installation, and support for the County’s Personal Computers.
• Network Services: Designs, installs and maintains the County LAN, WAN, network backbone and County server operating systems.
• Help Desk Services: Provides countywide technical problem resolution and customer services for PC and computer terminal software support.
• Computer Training Services: Provides computer training on a variety of systems, platforms and software.
• Central Information & Imaging Services: Provides countywide records management services, document storage and retrieval services, and imaging and micrographics production services.

Click here to download the Information Services Annual Report 2008

Anoka County recently worked with Advanced Strategies, Inc. to develop a second 5-year, Enterprise Strategic Technology Plan. Advanced Strategies worked closely with county Divisions, Departments, and Offices to complete this technology and business planning effort.

This planning process was based on the business requirements and strategies of the county and documents how our investments in technology should be deployed, both now and in the future, to meet these strategies and upcoming challenges. The Anoka County Board of Commissioners approved the 2006 - 2011 Enterprise Strategic Technology Plan on August 10, 2006. Click Here to download the plan. Click here to download the plan (Adobe Acrobat format).

IS Contact: Please e-mail or fax comments or questions if possible.

Please e-mail questions or comments to rita.callery-jerdee@co.anoka.mn.us

Back to top of page

Updated 9/20/2006